Refund Policy

We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.

If you are unsatisfied with your order – please contact our support and we will do our best to help you out!

We also offer a 60 days return, with no questions asked!

We provide return labels for our customers within the package originally received, if you no longer have this return label, please simply mail your product back to us using any local post office. 

Our return address:
ElectroFlip LLC
Attn: Returns
9975 Wadsworth PKY STE. K2-101
Westminster , CO 80021-6814
United States

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.